Email a prisoner Wire of Hope’s Prison Pen Pal Program provides tutorials to help you navigate through the different steps of the process of writing a prisoner online. You will see the menu down the left hand side of the screen When you registered with Email a Prisoner, we sent you an email with an activation link. Outside contacts are not charged to email a prisoner. This service prints and delivers your messages directly to the prison, where staff hand them to the recipients. This service is available in all establishments. ep 1 The sender must login to emailaprisoner. IMPORTANT: Email address. What do I need to have in order to write an Email to an Incarcerated Individual? To send or receive Emails you need a JPay. You can also access the eMates app for more convenience and lower costs. 1 a message, photo, telephone number or Video Session is rejected by a prison service because it does not comply with our Acceptable Use Policy; or. chzfpkqhewmguidiqnqhzxqbsqepswdrvymbdpsrfcuazfeggfrixvcqxeiofvuey